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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Clinic Assistant/Customer Service Officer
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Clinic Assistant/Customer Service Officer

Singapore Sports & Orthopaedic Clinic Pte. Ltd.

Singapore Sports & Orthopaedic Clinic Pte. Ltd. company logo

Role Description

  • Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
  • Assist in appointments, operating theatre, ward, and other related bookings
  • Assist in patient queries and divert calls to relevant parties
  • Advise patients whether cashless payments can be extended for their visits
  • Submission of claims through various insurance portals
  • E-filing of patient details/chats with patients
  • Prepare instruments and assist the surgeon independently for minor surgeries
  • This role will require standing in as a chaperone for patients

Requirements

  • Able to use Microsoft Office
  • Friendly, positive, meticulous, and a team-player
  • Service-oriented
  • Willing to learn
  • Relevant clinic experience prior would be preferred
  • 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
  • no shift

Closed on Public holidays and Sundays.


WhatsApp only to 96584362



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