Responsibilities:
- 1st Level IT Support when required.
- Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
- Follow through the escalation process as necessary
- Track and manage all incidents to closure within Service Level Agreements (SLAs)
- Provide administrative support to ensure smooth day-to-day operations
- Perform data management and documentation duties to ensure accuracy of records
- Generate and prepare reports
- Source for viable vendors and request for quotations
- Liaise with internal and external stakeholders on projects to ensure timely delivery
- Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
- Design and implement automation solutions
- Support ad-hoc duties and projects as assigned
Requirements:
- Candidates must possess at least a diploma
- Willingness and capacity to learn new skills and technology
- Excellent verbal and written communication skills
- Meticulous, excellent record keeping and documentation skills
- Good customer service skills
- Some background in IT will be an added advantage
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.
- Last drawn salary
- Expected salary
- Notice period
- Reason for leaving
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062
