Job Purpose:
To supervise Food and Beverage staff, carry out financial reporting alongside with the Unit Manager, rotas and functions management. Maintain effective control of Food & Beverage Services on site. Responsible for preparing and/or cooking the Food & Beverage menu. Purchasing, ordering and basic stock control.
Job Scope:
- Monitor portioning and ensure quality food preparation to control food, beverage and other supplies costs.
- Communicate all inventory and supply needs to Unit Manager and/or Head Chef.
- Ensure cleanliness of food outlet area; stock and prepare food items as required.
- Monitor cleaning rotation schedule on the daily basis. Implement and enforce FIFO at all times.
- Ensure that all F&B staff deliver excellent customer service and that they adhere to service standards.
- Ensure that F&B staff adhere to safety and general procedures as outlined in SEQ policy
- Ensure the F&B service meets business needs and standards and ensure any vending machines are full and assist with filling vending machines. Ensure adherence to cash handling and finance procedures.
- Ensure tight control of stock and minimise wastage.
- Assist in the development and delivery of staff training which is consistent with business needs.
- Verify and supervise line staff and that work are prepared for the next day.
- Facilitate conflict resolution and assist the team with Cashier and Cook duties during high volume times.
- Complete daily paperwork promptly.
- Track and prepare all schedules to maximize productivity and keep labor costs within budget.
- Any other duties as may be required by the Unit Manager or the Management.
Skills, Knowledge & Experience
- Minimum Diploma in Food & Beverage Management or equivalent.
- Possess at least 2 years of supervisory experience. Previous experience in Food & Beverage is a plus.
- Proficient in POS cash register software and Microsoft Office (Word, Excel).
- Able to lift/carry supplies/equipment weighing up to 50 lbs.
- Excellent communication and leadership skills and able to work independently with minimal supervision.
- Able to demonstrate good judgment when dealing with clients and staff.
