Responsibilities
- Analyzing business requirements and functional specifications, performing gap analysis and to develop the solution.
- To deliver prototypes based on high level business and functional requirements.
- Ensure all development have been unit tested in compliance to design and functional.
- Specifications and provide support to downstream testing such as SIT and UAT.
- Maintain, review, and follow up sign off for the documentation of technical and solution design.
- Provide L3 support.
- Oversee and execute the delivery of tandem applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions
- Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management
- Act as the face-off between the Business and Software Engineering team
Qualifications and Experience
- Bachelor Degree in Computer Science, Information Systems, Engineering or relate disciplines
- Minimum 10 years of Application Support experience and exposure to software project lifecycle
- 4+ years of hands-on experience working on mainframe TANDEM or HP NonStop platform (e.g. Guardian and OSS environment, COBOL, C, C++)
- Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis
- Proven experience in drivig large scale problem and change management
- Ability to articulate strongly in verbal and written, with prior experience leading large conference calls
- Proven experience in Problem Management, Change Management best practices.
- Analytical mindset to drive identification of patterns/trends which would predict problematic situations.
Sumit Sambhi
EA License No. – 23C2060
EA Registration No. - R1330510
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