1 year renewable contract, will be converted to a permanent position depending on the performance of the individual and the business needs of the company.
Summary of the Role
The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system.
The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.
Responsibilities
- Managing system in cloud environments in accordance with the project requirement and system support role.
- Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
- Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
- Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
- Manage the system patching and security hardening implementation.
- Any other ad-hoc duties as required or assigned
Requirements
- Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
- At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
- Certification as an AWS or equivalent Cloud Computing Engineer is preferred.
- Certification in Linux System is an added advantage.
- Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
- Working knowledge and exposure in Identify and Access Management System will be given priority.
- Automation, scripting experience with Linux Scripting will be an advantage.
- Take initiative, upkeep responsibilities and has a sense of urgency.
- Effective verbal and written communication skills.
- Self-motivated, customer-oriented and a strong team player.
