Job Description:
As the F&B Shift Operations Manager, you will be required to comes in three shifts and 6 days a week, responsible for overseeing all food and beverage operations during the shifts.
Your primary objective will be to ensure smooth and efficient operations in shifts while maintaining high standards of service quality and guest satisfaction. This role requires strong leadership skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Supervise and coordinate the shift F&B operations, including dining areas, bars, and room service.
- Manage a team of staff, including servers, bartenders, kitchen staff, and support personnel.
- Ensure adherence to company policies, procedures, and hygiene standards at all times.
- Monitor inventory levels and oversee ordering and restocking of F&B supplies as needed.
- Conduct regular inspections to maintain cleanliness, safety, and organization in all F&B areas.
- Train and develop staff to deliver exceptional service and uphold brand standards.
- Prepare and analyze reports on night shift performance, including sales, costs, and customer feedback.
Qualifications:
- Bachelor's degree/ Diploma in Hospitality Management,
- Proven experience in F&B management, with at least 20 years in managerial role.
- Strong leadership abilities and excellent communication skills.
- Ability to work effectively under pressure and make sound decisions in high-stress situations.
- Knowledge of food and beverage service techniques, menu planning, and cost control.
- Familiarity with point-of-sale (POS) systems and other relevant hospitality software.
- Flexibility to work nights, weekends, and holidays as required.
