Job Description & Requirements
- Practical experience in configuring routers/switches (e.g., CISCO and Alcatel), Firewalls (PaloAlto and Checkpoint), and intrusion detection/protection systems.
- Administration, support & maintenance of campus-wide network infrastructure including the following (but not limited to):
a. Cisco and Alcatel Switches
b. PaloAlto, Checkpoint, Cisco, Juniper Firewalls.
c. Cisco Lightweight Access Points
d. Wireless controller and devices (Cisco and/or Alcatel/Aruba)
e. Aruba ClearPass (CPPM) – Network Access Control Appliance
f. F5 LoadBalancer
g. Structured Cabling (UTP / Fiber)
- Ensure that the campus network is in optimum performance by continually reviewing areas of improvement.
- Recommend the optimum or alternative solutions.
- Monitor and maintain service availability.
- Accountable for network operations.
- Network fine-tuning, problem troubleshooting, interpretation of statistics and traffic pattern.
- Firewall rules configuration and security setting.
- Ensure procedures are documented.
- Ensure SOP are up to date.
- Ensure compliance to policies and procedures.
- Follow up on requests, deployments & incidents/issues (including escalation) and ensure proper and timely closure.
- Ensure that relevant parties (including the requestor/users) are updated on the progress.
- Maintaining and upgrading Firmware / OS on Network Devices.
- Configuration and maintenance of Layer 2 and Layer 3 Switches.
- Configuration and Implementation of Core Firewalls.
- Configuration and Implementation of Network Access Control Appliance.
- Updating documentation and diagrams to any changes to the environments.
- Experienced and familiarity with Structured Cabling, Network, and routing technologies, network solutions i.e. using CISCO, Juniper, Alcatel network equipment.
- Responsible for working with the Service Desk & On-site Support Team to provide Network support.
Requirements:
- Degree or diploma in IT, Engineering or Computer science.
- Network Engineer shall have at least 5-6 years hands-on experience.
- Possess industry standard certifications minimally have CISCO Certified Network Associate (CCNA) certification, or equivalent.
- Windows applications software skills like MS Word, Excel, Power point, Visio, FTP, TFTP, etc
- Knowledge of Managed Services and hands on experience on LAN/WAN technologies
- Knowledge of Layer 2 & 3 Technologies: Good knowledge of Switching technologies like VLAN's, HSRP, Devices: Alcatel & Cisco switches.
- Be a Team player with good interpersonal and communications skills.
- Customer oriented and be able to handle difficult situations. With the drive and energy to explore new ways of doing things to improve customer experience.
- Network Engineer should have hands-on experience and knowledge in administration and troubleshooting of Firewalls (Palo Alto and Checkpoint Firewalls) and F5 LoadBalancer.
- Previous working experience in SOE environment will be preferred.
- Experience in managing / administration of Aruba ClearPass is a plus.
