Roles & Responsibilities
- Windows, Azure, AWS, and office 365 configuration and trouble shooting
- Virtualizations like VMware, Hyper-V, Implementation, and management task
- Server backup solutions like Symantec or Arcserve or Veeam or any other similar back up implementation and maintenance
- Windows server infrastructure handling, more specific to windows ad, exchange, DNS implementation and troubleshooting, and print servers
- Extensive experience in design, maintenance, and support of a Microsoft ad / exchange infrastructure including performance, capacity, and recovery technologies
- Strong analytical skills, ability to diagnose the interoperability of a diverse set of technologies such as exchange, active directory
- Strong system analysis, architecture, design, and administration skills
- Strong knowledge of ITIL practices, configuration, change and release management
- Strong infrastructure management background, capacity planning, performance management and security
- Knowledge on basic firewall/router function and trouble shooting
- System Firmware Management for Infra Services - VCenter, ESXi Hosts
- In-depth knowledge and exposure on all aspects of business continuity and disaster recovery utilizing state of the art lan and wan techniques
- Knowledge of windows server 2019,Linux system and ESX
- Knowledge of Patching Schedule, Patching Records,Patching Follow Up - VA Scan
- Check backup is working
- Bi-Weekly user access review
- Hardware validity & management
- Basic Security Settings - CIS Standards
- Basic Health check
- User Management (CyberArk for On-Prem)
- AD + DNS Management (AD User Accounts + GPO + CNAME records)
- Infra Application Management (after go-live) - VCenter, CyberArk, Veeam, WSUS, Trendmicro (Symantec replacement), MSSP issues and license renewal
- Varius Router SMS Gateway Management - Contact List, Services
