Customer Focus:
- Demonstrates a strong commitment to customer satisfaction.
- Anticipates customer needs, providing personalized service.
Responsibilities:
- Make reservations for guests.
- Address guest inquiries and resolve issues promptly.
- Ability to handle cashiering unsupervised.
- Use appropriate language, tone, and non-verbal cues to convey messages effectively.
Requirements:
- 1-2 years of experience in guest relations or a related field.
- Strong organizational and multitasking abilities.
- Ability to handle basic customer issues.