We are representing our Biotech client who is in the business of diagnostics tools.
Responsibilities:
- Provide technical expertise and support to sales team through product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.
- Collaborate with sales team to understand customer needs and develop solutions that meet those needs
- Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
- Ensure timely creation of quotations and follow up on purchase order
- Provide technical support and troubleshooting for customers, both remotely and on-site as needed
- Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
- Work closely with product team to ensure a thorough understanding of product capabilities and limitations
- Participate in trade shows, conferences, and other industry events as needed
Requirements:
- Degree in life science or medical field (MS or PhD) or equivalent work experience
- Genetics, molecular biology, gene engineering background or previous relevant research
- Knowledge of NGS and genomics is a plus
- Prior technical support or project management experience is a plus
- Proficiency in Korean and English
- Proficiency in Mandarin Chinese is a plus
- Strong logical thinking and problem solving skills
- Good interpersonal and communication skills, ability to work under pressure
- Attention to detail and ability to multi-task
- Proficiency in Microsoft office software
Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.
EA License No: 12C6254
EA Personnel Registration No: R1988167
