The role:
This associate to provide operations support for the store team. The role will encompass client care, general operations on stock in/out and any extra support that the store team will need on a day-to-day basis. Through the passion for the brand and professionalism, the role will be responsible for effectively and efficiently supporting the store back-of-house operations.
Job responsibilities:
- Receiving and handling stock orders from warehouse.
- Ensuring accuracy of products received and reporting any discrepancy.
- Supporting the sales team with retrieving stock in a timely manner including omnichannel and stock pullback.
- Keeping BOH in a tidy manner compliant with Retail SOP.
- Always conducting quality control on all products and reporting any issues to store-in-charge (SIC).
- Ad-hoc administration including answering telephone calls, responding and liaising with customer service, stationary orders, general administrative tasks.
- Ad-hoc requests by store management to support with events, visual merchandising, stock taking, product training and any other tasks assigned by SIC.
Job requirements:
- Able to work under pressure in a fast-paced environment
- Strong communication and interpersonal skills
- High sense of responsibility and ownership
- Knowledge with Microsoft will be preferred
- 5 days work week (rostered), 10am to 8pm
