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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Executive
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Guest Relations Executive

Social Room Concepts Pte. Ltd.

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.


Job Description:

  • Deliver quality customer service to all guests.
  • Greet each guest promptly and courteously with a good smile and body language.
  • Take reservations and enquire purpose of visit.
  • Present menu and share promotions, specials, and items to customers.
  • Establishing and maintaining excellent and trusted relationships with our guests.
  • Able to remember Tipsy regulars and VIPs.
  • Provide engagement to new and existing customers with exemplary service and entertainment.
  • Provide personalised service and interaction with guests.
  • Good Knowledge of Tipsy Brands and offerings.
  • Implement plans to deliver excellent service for outlet.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Escalate guests complain to duty manager if unable to conduct service recovery.
  • Ensure proper table maintenance.
  • Provide table service to customers (when needed)

Explore Career Opportunities with us by applying now!


You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/
https://www.instagram.com/TipsyCollectiveSg/
https://www.tiktok.com/@tipsycollectivesg

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