Responsibilities:
- Communicating complex information clearly through technical documentation.
- Reviewing and refining existing documents.
- Creating flow charts and technical documents to describe standard operating procedures (SOPs).
- Plan, develop, organize, write and edit operational procedures and manuals.
- Research, develop and document technical design specifications and test scripts.
- Produce electronic documentation in addition to hard copy manuals.
- Maintain a comprehensive library of technical terminology and documentation.
- Analyze documents to maintain continuity of style of content.
- Manage updates and revisions to technical literature.
Requirements:
- 1-2 years of experience in technical writing.
- Proficiency in MS Office.
- Preferred experience in application and Day 2 project management.
- Document writing skills, preferably in the banking industry, will be an advantage.
- Ability to write technical documents.
