Job Scope:
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure
- operation consistency across project/facility management teams.
Interested candidates, who wish to apply for the above position; please click the "Apply Now" button
We regret that only shortlisted applicants would be notified.
Gelangre Reyanelle Gelario | REG No : R1870995
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
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