Job Summary:
Responsible for all administration and coordination of activities in the contract within all departments as well as to ensure smooth operations required in the front line operations in food service.
Key Responsibilities:
· Coordinate with the Contracts Manager and Unit Manager on back of house activities including daily purchase requirements, request for repair and maintenance.
· Responsible for incoming faxes, department keys, petty cash and notices on bulletin board.
· Update record and maintain proper filing systems.
· Liaise with Sodexo HQ concerning HR matters, finance and other administrative requirements.
· Assist in weekly and monthly submission of administration requirements to Sodexo HQ.
· Conduct and coordinate month-end inventory procedures.
· Attend weekly service meetings to improve and enhance service level.
· Handle customer feedbacks duly and ensure all actions taken are reported to the Contracts Manager or Unit Manager.
· Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.
· Responsible in checking on grooming standards of all staff and ensure the maintenance of neat and professional appearance at all times.
· Perform any other duties as and when assigned by Contracts Manager / Unit Manager.
Key Requirements:
· Minimum ‘N’ or ‘O’ level certificates.
· Possess at least 2-3 years’ experience in similar capacity.
· Proficient in Microsoft Words, Excel and PowerPoint.
- Communication Skills (verbal and written) – ability to convey meaning and obtain understanding.
- Organizational Skills – ability to group work in relation to the work being done, prioritizing and scheduling an even workflow.
- People Skills – ability to effectively relate to customers and others in all organizational levels, being sensitive to their needs.
- Conceptual Skills – ability to see entire program objective ensuring that individual programs work within the framework of the company’s objectives.
- Customer Relations – ability to relate to customers with an attitude of friendliness while conveying confidence in the company’s professionalism.
