Working Location: Novena / Little India
Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient
Key Responsibilities:
· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
· To follow the procedures related to control room pertaining to meal service
· To provide excellent customer service to the patients in the wards.
· To ensure a good relation with the patients and make sure their concerns are taken care of.
· To attend to all patients complaints and feedbacks within a short period of time.
· To carry out all other administrative and operational related duties assignment assigned by superior and the Management
Key Requirements:
- At least 1 year of relevant working experience preferably in customer service/service industry.
- Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
- Service oriented and customer focused.
- Sharp, analytical and self-motivated.
- Good communication and interpersonal skills.
- Able to work independently as well as in a team with minimal supervision.
