Responsibilities
- Assist the Front Office Manager in supervising and controlling the Front Desk operations and carry out all guest service duties
- Ensure there is sufficient stock of Front Desk supplies on a weekly basis
- Help in Room Controlling and assigning of rooms for day arrival as per guest preferences
- Coordinate with Housekeeping to ensure rooms block are clean for groups check-in
- Perform duties of Hotel Ambassadors whenever needed such as assisting in checking in and out
- Be able to conduct daily briefings and/or training when needed to Hotel Ambassadors
- Be aware of all VIP arrivals and departures, especially corporate guests
- To undertake any other reasonable assignment by the Front Office Manager, as and when required
Requirements
- Minimum of 2 years of experience as a Guest Service Agent with good knowledge of Opera system
- Min GCE ‘O’ or ‘N’ level and some supervisory skills.
- High level of flexibility and adaptability
- Basic English language proficiency
- Able to work on rotating shifts, weekends and Public Holidays
*We regret to inform you only shortlisted candidates will be notified
