Responsibilities:
- Reporting to the Director of Sales, the Sales Administrator will provide administrative support and other office based duties for the team to ensure the day-to-day productivity and requirements of the team are achieved.
- In-charge for all correspondence between the sales team and their customers
- Responds promptly to emails and phone requests for information or quotes
- Prepare proposals, maintain and update customer records accurately
- Assist with production reports or any relevant reports for Director of Sales and Director of Sales & Marketing
- Assists with coordinating with Room Controller with showroom keys and familiarisation trips, site inspections at the hotel level when required
- Conducts telesales activities at the direction of the Director of Sales and Director of Sales & Marketing
- Other ad hoc duties, such as assisting with travel functions, business functions or as required/directed by the Director of Sales/Director of Sales & Marketing
Requirements:
- At least 1 year working experience in a hospitality and service related industry within customer service and/or sales administration
- Min GCE O/A Level/NITEC/Diploma in any discipline
- High adaptability and flexibility
- Knowledge in Microsoft office skills and Excel
- Diploma and/or Certificate in Business Administration
