Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Processing and handling Trade Finance products (Import/Export/SBLC issuance).
- Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures.
- Ensure smooth processing of day-to-day transactions within stipulated Service Level Agreement.
- Ensure assigned operations duties are duly performed.
- Ensure adherence to Department SOP, Bank’s policies and guidelines.
- Perform trade sanctions screening, LLI checks, IMB checks, identifying red flags and escalate as per Bank’s procedures.
- Timely escalation of operational risks incidents.
- Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters.
- Liaison with clients on unclear instructions and obtain proper documentation before execution.
- Manage daily workflow to meet and exceed client expectations.
- Identify areas for process improvement.
- Achieve to meet Goals Setting (KPI).
- Participate in ad-hoc projects and assignments.
- Participate in assigned UAT and LV for system enhancement and implementation.
- Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office).
- Work closely with STMO, BU, GTS and other stakeholders on the daily transactions.
- Filling and archival of bills.
- Perform DHL courier manifest and enveloping.
Requirements
- Degree holder with at least 2 to 3 years working experience in the Trade Finance Operations within a bank, preferably in the Structured and Commodity finance environment.
- Client service oriented.
- Ability to exercise sound judgement on transaction monitoring and escalation of red flags.
- Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103.
- Conversant and competent in application of URC522 and URR725.
- Good working knowledge of UCP600, ISBP, ISP98 and Incoterms would be an added advantage.
- Good working attitude and positive mindset.
- Ability to work effectively, independently and a team player.
- Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders.
- Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.
Apply now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
