Roles & Responsibilities
- Establishing the technical needs of the customer and suggesting appropriate products.
- Explaining complex technical information to customers in a way that is easily understandable.
- Following up with customers and resolving any issues that may arise.
- Keeping customers informed about new technological products.
- Compiling proposals and reports related to technical products.
- Ensuring that sales targets are consistently met.
- Reporting to management about sales made.
- Updating records of customer communications and contact information.
- liaising with existing clients
- preparing tenders, proposals and quotations
- providing pre-sales and post-sales support
- negotiating contracts, terms and conditions
- reviewing cost and sales performance
- writing reports and sales literature
- supporting other members of the sales team by training them in the uses of products/services
- attending trade exhibitions, conferences and meetings
Minimum Qualifications:
- A bachelor’s degree in IT, business, or a related field.
- A minimum of 2 years of sales or marketing experience.
- Technical knowledge and a comprehensive understanding of how the company products work.
- Strong interpersonal and communication skills.
- The ability to identify and follow up on leads.
- Exceptional skills in selling products and closing deals.
- Knowledge of sales promotion techniques.
- Excellent presentation skills and a professional appearance.
