Key Responsibilities
Client Management
- Maintains and grows client relationships on a senior level, building organic growth beyond existing engagement.
- Partners with client to grow their business through new ideas, utilizing additional agency and network resources.
- Assists clients in defining and articulating strategic and tactical programs.
- Actively solicits client feedback regarding agency performance, with strategic partners and leaders within the team.
- Manages efforts among team members (domestic and international) to ensure a seamless presentation to the client.
- Regularly works to increase visibility of team members from other Endeavor groups with the client to demonstrate breadth of value of network’s offering.
Growth
- Grow the business in APAC – with primary focus on the Singapore market.
- Develops an awareness of new opportunities to grow clients' business and generate agency revenue.
- Participates in and/or assembles team(s) for new business pitches based on relevant experience, workload and professional development opportunities.
- Recruit, hire, motivate, mentor, and empower a team in multiple office locations to effectively manage accounts and the APEC business.
- Collaborate to identify long term goals of the APAC part of the business.
- Operate as a key leader in the APAC business.
Business Management
- Collaborates with finance teams to assist in their preparation annual budget planning and to ensure budgets and forecasts are updated as needed.
- Demonstrates agency value and gains client buy-in of budgets/staff plans across all streams of work.
- Maintains overall agency billability on assigned accounts through strategic leadership and relationship building with senior-level clients.
- Works actively with other leaders and verticals toward building organic growth of current clients.
Knowledge And Experience
- Is recognized as an external thought leader within the Sports, Media, and Events industry.
- 10+ years in Account Management.
- Deep expertise and knowledge of the APAC region.
- Deep knowledge and experience across sport, both traditional and digital media, and a track record of and scaling accounts.
