About us:
Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.
Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/
Overview:
We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.
MUST HAVE:
- Diploma/Degree in related discipline (Sales & Marketing)
- Minimum of 3 years of relevant work experience in a similar role preffered
- Tech-savvy
- Strong communication (written & spoken)
- Strategic & adaptive
- Extensive experience in sales, E-commerce, & affiliate marketing
- SEO & SEM skills
- Account management
- Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
- Proficiency in business social media accounts and tech-savvy
- Able to multi-task and work in a fast-paced environment
- Good research and analytical skills
- Team player and good management skills
KEY RESPONSIBILITIES:
- Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
- Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
- Ensures live streamer is engaging the customers online
- Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
- Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
- Develop new live-stream sales strategies & campaigns
- Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
- Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
- Track and monitor live stream performance and submit reports to Management.
- Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
- Work with affiliate partners
- Achieve sales conversion rate from the live stream as determined by Management
- To undertake any ad-hoc tasks as and when required.
Benefits:
- Paid MC/ Hospitalization leaves
- Annual company retreats
- Outpatient/Medical reimbursement
- Dental allowance
- Open-space concept office
- Recreational facilities
- Free beverages and snacks
- Pet friendly office
