We are seeking a highly skilled Mainframe Infrastructure Support Engineer with specialized expertise in IBM's Customer Information Control System (CICS) and Message Queuing (MQ) technologies. The ideal candidate will play a critical role in maintaining, optimizing, and troubleshooting our mainframe systems to ensure the reliability, performance, and security of our business-critical applications.
Responsibilities:
- Maintain and administer mainframe systems running IBM z/OS operating system, with a focus on CICS and MQ components.
- Perform routine maintenance tasks, including applying patches, upgrades, and configuration changes to ensure system stability and security.
- Monitor system performance, resource utilization, and capacity planning to optimize the efficiency and scalability of CICS and MQ environments.
- Troubleshoot and resolve technical issues related to CICS and MQ, including application errors, performance bottlenecks, and connectivity problems.
- Implement and maintain security measures to protect CICS and MQ systems from unauthorized access, data breaches, and other security threats.
- Collaborate with application development teams to support the integration, testing, and deployment of applications using CICS and MQ middleware.
- Document system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and compliance with regulatory requirements.
- Respond promptly to incidents and service requests, following established protocols and SLAs to minimize downtime and impact on business operations.
- Stay informed about industry best practices, emerging technologies, and updates to CICS and MQ products to continuously improve system performance and reliability.
- Provide technical guidance and mentorship to junior team members, sharing knowledge and expertise in CICS and MQ administration.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
- Minimum of 8 years of experience as a Mainframe Infrastructure Support Engineer, with a focus on CICS and MQ administration.
- Proficiency in mainframe operating systems (e.g., z/OS), utilities, and tools commonly used in CICS and MQ environments.
- Strong understanding of CICS architecture, transaction processing concepts, and programming interfaces (e.g., ECI, EXCI).
- In-depth knowledge of IBM MQ messaging middleware, including queue managers, channels, and message protocols (e.g., MQI, MQRFH2).
- Experience in configuring and managing CICS regions, resource definitions, transaction routing, and MQ objects.
- Familiarity with scripting languages (e.g., REXX, JCL) and automation tools to streamline operational tasks.
- Excellent analytical, troubleshooting, and problem-solving skills, with the ability to diagnose complex issues and implement effective solutions.
- Strong communication skills, both verbal and written, to interact with stakeholders and collaborate within a team environment.
- Relevant certifications such as IBM Certified System Programmer for CICS or IBM Certified System Administrator for MQ are a plus.
To apply please click the Apply button or send us your updated profile to [email protected]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.
