The successful candidate will develop more logistics business by hunting for new clients, with focus (minimum 75%) on Marine Logistics, but also able to sell other GAC Singapore Logistics products.
As a member of the Logistics sales team, they will contribute to the success of the team and GAC Logistics.
Key Duties & Responsibilities
- Develop new customers and create/increase gross profit.
- Perform telemarketing and visit both potential and existing customers to increase sales and built rapport for customer retention. Arrange local sales campaigns for visiting overseas partners/ agents.
- Oversee and be involved in Commercial strategies, their implementation and related activities.
- Focus on business development and pro-actively seek out new business opportunities whilst identifying opportunities for growth within existing businesses.
- Participate in bids, RFQs and commercial activities. Prepare, submit and follow up on quotations.
- Attend networking events and build industry connections with the objective of business growth.
- Assess and conduct feasibility studies of new and existing businesses.
- Effectively handle customer complaints and feedback to ensure customer satisfaction and retention. Balance the need for compliance to local and government policies with the need to effectively resolve disputes.
- Ensure good cash management, including effective monitoring and control of department expenses, partner effectively with the Credit Control team to ensure credits are effectively managed.
- Conduct market research to assess and evaluate current market and industry trends to develop new customers and create gross profits.
Requirements
- At least 5 years of relevant work experience, preferably in an equivalent role.
- Good working knowledge of Singapore ports and maritime regulations.
- Commercial acumen and drive to develop new businesses.
- Effective communication and people management skills.
