JOB OBJECTIVES
To be able to drive continuous project management improvement, execution and delivery of Consulting Service Delivery Contracts in APAC and to provide direction and growth to the Microsoft Dynamics practice in Taiwan. The individual will engage with prospective customers and lead the company’s efforts in the discovery, analysis, solution presentation and demonstration to ensure we continue to win new Microsoft Dynamics 365 F&O projects.
JOB RESPONSIBILITIES
DevTech
· Oversee multiple project engagements of Microsoft Dynamics 365 F&O and CE
· Manage the overall Client relationship and represent the company in Client Steering Committee meetings
· Review revenue recognition and project profitability and actuals to project budget and forecast.
· Review monthly forecasts for project and work to ensure projects are executed within the budget and meet target profitability.
· Review scope of work for new customers and change requests for existing customers including doing the final pricing estimate for proposals
· Negotiate with vendors/ contractors to staff projects
· Review and enrich the technical and functional content on Microsoft Dynamics proposals
· Recruit new team members as needed and conducting interviews for candidates, reviewing interview results and making final determination of hire in conjunction with the HR Team
· Conduct demonstrations and briefings related to Microsoft Dynamics at various local and regional events as needed
PMO
· Monitor and proactively report projects with focus on strategic and high-risk projects;
· Promote and measure compliance of established project management, methodology, and project financial standards
· Train and mentor the Project Management team to promote maturity and consistency;
· Improve project performance and effectiveness through PMO recommendations and knowledge sharing
· Engage the Excellence team to provide technical, functional, and project artifacts review and assessment on high risk projects
· Support a positive customer experience through execution of Customer Satisfaction (CSAT) survey process
· Enable consistent and efficient project delivery and PMO initiatives through tools and self-service reporting
· Communicate process improvements, best practices, and lessons learned across all disciplines; and
· Maintain and Support PMO tools and processes
