Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Preferably Spoken Mandarin
