About the role: We are seeking a highly skilled System Administrator to join our Global Transformation Company. As an Epic Systems System Administrator, you will play a crucial role in supporting and maintaining our client’s Epic Systems software, ensuring its maximum effectiveness and efficiency in improving patient care and optimizing operations.
Responsibilities:
- Manage the configuration, installation, and maintenance of the Epic Systems software.
- Oversee user access and security protocols.
- Collaborate with end-users, IT teams, and vendors to troubleshoot and resolve technical issues.
- Perform system upgrades and manage system releases.
- Develop and deliver training programs to ensure staff proficiency in using the Epic Systems software.
- Monitor system performance and identify areas for improvement.
- Conduct regular system audits and data integrity checks.
Qualifications & Experience:
- Bachelor's degree in Computer Science, Information Technology or related field.
- Epic Systems certification (e.g., EpicCare Ambulatory, Inpatient, ASAP, etc.).
- Proven experience as an Epic Systems System Administrator or similar role.
- Strong knowledge of Epic Systems software suite, including configuration and administration.
- Proficiency in system testing and troubleshooting.
- Familiarity with IT security protocols and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work well in a fast-paced and dynamic environment.
- Attention to detail and ability to prioritize tasks effectively.
- Ability to work independently and collaboratively as part of a team.
- Availability to work outside of regular business hours for system upgrades and maintenance activities.
Skills:
- Outstanding interpersonal and communication skills.
- Strong planning, organization, and time management skills.
- Proficiency in Clinical Information Systems
- Demonstrable success in stakeholder interactions, delivering aligned solutions.
- Familiarity with clinical environments and terminology.
- Strong values of integrity, commitment, and self-improvement.
- A methodical, thorough yet flexible approach.
- Process-driven mindset.
