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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care Executive (1 Year Contract)
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Customer Care Executive (1 Year Contract)

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Job Details:

  • Duration: 12 months extendable/convertible
  • Working Location: Somerset (walking distance from MRT)
  • Working hours: 08.30am – 6.00pm (Monday to Friday)
  • Salary Range: $3,200 - $4,500 per month + bonus

Job Responsibilities

  • Represent company as a brand ambassador, offering electricity plans and assist customers in services required
  • Understand their role in engaging with key stakeholders
  • Achieve monthly performance goals
  • Handle administrative tasks
  • Keep up to date with market and industry trends
  • Ability to identify opportunities and challenges
  • Support new developments and initiatives
  • Developing of customer service quality benchmark
  • Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Job Requirements

  • Strong interpersonal skills and comfort with engaging new people on a daily basis.
  • Excellent verbal and written communication skills, including the ability to deliver presentations.
  • Proactive worker with strong time management and prioritisation skills to manage deadlines.
  • Independent but a team player as well.
  • Experience in B2C sales and cold calling/customer relationship skills.
  • Experience in MS Office, CRM and other customer service management software or solutions are a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

✱   This job post has expired   ✱

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