Field Service Engineer (Marine)
Working Location: Boon Lay
Working Days: Monday - Friday
Working Hours: 8:30am - 5:15pm
Basic salary: SGD 3,700 to SGD 5,000 monthly, 13 month, SGD 250 transport allowance
Interested applicants can also send your resume to
WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
LIEW ONN KEE REG NO : R22108518
THE SUPREME HR ADVISORY EA NO:14C7279
Specific Responsibilities
- Standby support and 24/7 emergency call for customer support.
- Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
- Generate a service report to customer in a systematic manner.
- Investigate and handle all customers’ complaints related to product failures.
- Investigates root causes of failures and recommend solutions.
- Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
- Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensures all technical and training documents are up-to-date and organized.
- Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
Qualifications / Requirements
- Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
- This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
- Candidates with equivalent professional background will be considered
- Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
