Responsibilities
• Accountable for overall Informatica Support delivery
• Manage and Drive all the client meetings independently
• Provide regular and proactive status reports to Client on Informatica tickets
• Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
• Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
• Manage and guide junior resources.
• Maintain Runbooks /Standard operating guides and manuals
Requirements
• Degree in Computer Studies or related discipline
• At least 5 years of relevabt experiences
• Informatica Power Center and Designer Tools, Server Admin Support, Unix/Linux Informatica Upgrade Support
• (Good to have)
• Good Attitude and Communications
• Team Management
• Tableau knowledge
Licence No: 12C6060
