Critical Work Functions and Key Tasks
Identify business needs
Liaise with stakeholders to identify business needs
Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
Analyse business processes
Support the review of existing business processes to identify opportunities
Develop alternative solutions to streamline processes
Evaluate the viability and feasibility of possible improvements to processes
Support the development of recommendations to increase efficiency of processes
Develop reports and strategic analysis of business processes
Translate business requirements into technical specification
Determine optimal means of meeting needs and requirements
Translate business requirements and user needs into functional specifications• Collaborate with developers to ensure requirements are incorporated into system design
Function as the liaison between users and technical staff throughout the solution implementation cycle
Work with relevant stakeholders on user acceptance testing• Verify that business requirements are incorporated into the design
Manage risks associated with solution integration
Faciliatate change management
Support the development of change management plans
Develop technical documentation and training materials
Conduct user training to facilitate adoption of new systems
Act as a point of contact for users regarding complex queries
Manage projects
Schedule activities to drive deliverables toward meeting the overall project plan
Work with users, technical staff and management to determine and resolve issues associated with project implementation
Review work at critical milestones with team leader or sponsor to maintain their commitment and support
Requirements / Qualifications:
• Bachelor Degree in Computer Science, Information Systems or related discipline.
• At least 5-6 years experience in relevant working experience as an IT Project Manager.
• Possess strong analytical skills and keen ability to manage difficult situations.
• Strong interpersonal skills with the ability to work with different groups of stakeholders.
• Excellent written, verbal communication and presentation skills.
• Highly driven and proactive mindset.
• Team player and self-starter able to work independently with minimal supervision.
• Basic infrastructure knowledge (servers, network and end-user computing devices).
• Experience in the healthcare industry is an added advantage.
