Job Description:
- Collaborate with the Director and provide assistance with all aspects of his daily work schedule.
- Coordinate with the departmental meetings and support with agendas and materials preparation and delivery.
- Respond to urgent requests and modifications.
- Assign emails and other concerns to staff members, take personal responsibility for issues.
- Engage with stakeholders through various channels, including phone and zoom, to address inquiries, provide information, and resolve issues.
- Represent company's interests and maintain a professional and positive relationships with company's stakeholders.
- Perform some office duties and general administrative support.
- Maintain strict confidentiality and interact professionally with all level of Management, staff, business partners and external parties.
- Advise Director on a high priority matter and follow up accordingly.
- Takes part in responding to the Director’s requests for review and approval.
- Carry out business travel arrangements, scheduling meetings, and speaking engagements.
- Manage claims processes for CEO, ensuring accuracy and timeliness.
- Act as a backup for customer service calls as needed, while also taking on ad-hoc duties to support the office's day-to-day operations.
- Perform other ad hoc tasks as assigned.
Job Requirement:
- At least 2 years of experience in an executive secretary or personal assistant role
- Excellent communication, interpersonal and time-management skills
- Able to multi-task, work well in a fast-paced environment
- Strong organizational and administrative skills
- Proficient in Microsoft Offices (Word, Excel)
- Discretion and confidentiality in handling sensitive information
- Flexibility to adapt to changing priorities
- Professionalism in interactions with executives and stakeholders
