Job Role & Responsibilies
- Management and Expansion of existing and new outlets
- Improving and managing various sales revenue streams
- Developing business plans
- Developing a risk management framework, policy and process
- Developing and establishing a financial budget and plans
- Developing & maintaining business continuity strategies, policies and guidelines
- Developing high potential employees through organizational talent capability review
- Drive customer loyalty for service excellence
- Drive service quality and customer satisfaction
- Establish and maintain strategic business partner relationships
- Establish business continuity processes
- Establish business strategies for the business function
- Facilitate innovation process within the organization
- Manage compliance with food and beverage hygiene policies and procedures
- Oversee revenue and expenditure management
- Oversee and manage outlets' Profit and Loss by meeting monthly business targets
- Strategize service operations by improving productivity and efficiency
- Recruit , mentor and train newly employed staff to fulfill job scope requirements
- Manage marketing efforts across social media platforms and affiliations through content creation and marketing analyses
- Execute weekly stock control and management
- Reports directly to General Manager
