Position Overview:
The ideal candidate acts as the first point of contact for ships arriving at the port and processes all formalities and declarations, to ensure smooth entry and departure of ships assigned. Ensures compliance to regulatory requirements. Able to judgle high demand of paperwork and on-site work.
Key Responsibilities:
1. Coordinate Port Calling Activities
– Solve problems arising from ship arrivals and departures
– Monitor ship arrivals and departures
– Prepare quotations and proforma disbursements as required by clients, ship-owners and shipping lines.
2. Manage Cargo Operations and Documentations
– Handle cargo documentations, invoices and inwards shipments
– Attend at sites to monitor cargo loading and unloading operations
– Ensure compliance to statutory formalities and factual declarations
– Arrange Hotel accommodation/transportation for crew
3. Service Client Accounts
– Liaise with clients on status of cargo clearance
– Update clients on ship activities and status of port clearance
– Identify clients' needs and expectations
Requirements:
- ITE NITEC / O Levels or Diploma, preferably in Shipping Operations/Maritime Studies
- Due to ship’s schedule, must be able/willing to work odd hours including weekends and public holidays
- Computer literate with emphasis on MS Office and E-mail.
- Good interpersonal skills, able to build and maintain work relationships
- Accountable, adaptable, attentive to detail
- Able to exercise sound judgment
- Resilient and able to handle stress
