Key Responsibilities
- Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
- Identify new markets segments and business opportunities, and pro-actively gather market and customer information
- Review own sales performance and negotiate terms and agreements, and work towards closing sales.
- Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
- Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
- Prepare weekly sales report and assist in annual sales budget for management approval.
- Co-ordinate with internal customers in meeting external customers’ requirements.
- Follow-up with clients' on proposal, contracts, reservation, payment, etc.
Skills Requirements
- Proficient in prospecting, negotiation and managing customers relationship
- Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
- Display critical thinking and analytical skills
- Excellent interpersonal and communication skills, both written and spoken
- Able to provide excellent service with prompt follow up actions
- IT savvy preferably with OPERA system knowledge
Note:
- Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
- Only shortlisted candidates will be notified.
