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Jobs in Singapore   »   Jobs in Singapore   »   Duty Manager
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Duty Manager

Ue Park Avenue International Pte. Ltd.

Ue Park Avenue International Pte. Ltd. company logo

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

  • meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
  • handle VIP arrivals
  • manages security issues and any matters concerning guests’ conduct in rooms or public areas
  • assists in reception, concierge, reservations, housekeeping operations
  • gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
  • supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

  • People orientated with excellent customer service skill
  • Communication skills (written/verbal)
  • Proficient in OPERA will be added advantage
  • Able to perform rotating shift including PH and weekends
  • Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
  • 5/6 days work week, 9 hours per day including 1 hour break time
  • Fully vaccinated

Benefits:

  • Annual leaves
  • Dental
  • Medical
  • Insurance coverage
  • Night shift allowance
  • Meal allowance
  • Long year service award
  • Service excellence award

Working location at East.

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