Job Description:-
- Responsible for the construction, testing, installation,
operations & facility management of client platforms to meet agreed business needs & service levels. - Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. - Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Gather business &/or application requirements
Job Requirements:-
- Educational Qualification: Diploma
- Years of IT Experience: 3-5 Year
- Must have Skill: Microsoft Windows
- Security Clearance: Not Applicable
- Employment Type: EC
- Working Location: NCS Hub
- Working on Shift: No
- Language Proficiency: English
Additional Details:-
- Mandatory Skills: CompTIA A+
- Preferred Skills: Microsoft Windows
- Work Location: West – Kent Ridge area
- Contract Duration: 1 year
- Notice period: 1 month
- Security clearance: Not Applicable
- 24 * 7 standby: No
- Shiftwork: No
