Responsibilities
· To provide overall support and assistance to the Sales Managers, Product Managers, Technical Applications Manager and Applications Engineers in the office.
· To manage the smooth transition of the sales process in its entirety and to ensure that proper documentation and communication procedures are adhered to in accordance with the Company’s operational policies. This function shall include the arrangement of shipment documents, packaging, receipt and delivery of goods and services and the processing of the associated documents to facilitate these processes.
· To receive goods and prepare goods for pre-dispatch check and dispatch, in particular removal of all principal’s documents from within packaging.
· To maintain a proper filing system of all documents and correspondences associated to the business within your group.
· To assist in the general administrative duties in the office, including the answering of telephone calls.
· To provide services to any other tasks that may be assigned to you by your superior or the management from time to time.
Requirements
Good inter-personal communication and telephone skills
Meticulous, accurate and conscientious
Knowledge of Incoterms
Knowledge of shipping insurance
Knowledge of stock-keeping
Knowledge of trade documentation
Knowledge of freight forwarding arrangements
Knowledge of Excel, CRM and Autocount software would be advantageous