Responsibilities:
- To support multiple ongoing and upcoming large projects
- To support the team’s suite of applications including
- Enterprise contact centre systems (IVR,CTI, Chat, customized modules)
- Outbound dialling systems
- Email and SMS notification
- IBM MQ, Tomcat and JBoss
Requirement:
- Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar
- Sound knowledge of UC applications design/development/testing and support area
- Managed and/or developed applications that leverage Avaya’s appliances for use by Contact Centre
- Relevant experience more than 6years
- At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.
- Knowledge on Tetherfi Products will be added advantage
- Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server
- Implementation experience in Avaya Contact Centre Products is a MUST
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.
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