Organization Development
· Implementing HR policies and strategies which are aligned towards achieving business objectives and driving business growth
Talent Acquisition, Retention & Termination
· Develop new recruitment strategies to expand and retain workforce
· Perform on-going hiring and selection of suitable candidates
· Provide end to end on-boarding and off-boarding of employees and dentists
· Evaluate and amend terms of employment based on business needs
Compensation and Benefits
· Perform HR functions related to payroll processing for employees and dentists
· Develop criteria for pay increase and promotion for employees
· Periodically research on HR best practice and adapt appropriately to suit business needs
· Coordinate, plan and budget for clinic dinners, kick off meetings and incentive trips
· Work with external agencies (such as MOM, MSF, etc) for application of levy waiver, childcare leave, maternity leave
Time and Attendance
· Track and maintain leave records of employees and dentists. Generate monthly attendance and leave report for director
· Download weekly clock in/clock out report from TMS for OT calculation
· Generate quarterly lateness report for all employees and dentists
Appraisal and Performance Management
· Conduct bi-yearly 360 employees and dentist’s appraisal
· Performance review for new hires
· Review clinics’ group performance, industry practice and provide recommendation for pay adjustment and variable bonus
· Manage and support staff that require job improvement with mutual goal setting and coaching
Training and Development
· Develop career development plan for high potential employees
· Working with finance and external agencies to tap on latest government training and development grants for SME
Employee Relations
· Hearing and resolving employee grievances through counselling
· Conducting investigations of complaints and grievances
Personal record documentation
· Maintain human resources records (soft and hard copy) of all employees and dentists which include transfers, terminations, changes in job classifications, merit increases or change in contractual agreement
Compliance
· Familiar and ensure compliance with HR practices, Employment Act and MOM regulations in Singapore
· Ensure all dentists are compliant with NEA and SDC licensing requirements
· Track, maintain and update records of dentists on conditional registration
· Ensure dentists on conditional registration are supervised by 2 full registration dentists and fulfil all requirements by SDC
Others
· Administer and allocate access rights for computers and passwords
· Office/clinic keys issuance and maintain record
· Minutes taking for meetings
· Ensure paperwork & documentation for HR/Admin are in order
· Other adhoc duties assigned by the management or senior
