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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Delivery Manager
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Service Delivery Manager

We-plus Pte. Ltd.

We-plus Pte. Ltd. company logo

Role Summary

Part of our clients’ Wealth Management function in Singapore, the position is created within WMIS Engineering & Production Domain (E&P) under CTO Office division. The Candidate will play a role in sharing responsibilities on WMIS IT Production services leading BAU activities (Change, problem and incident management) and participating to continuous improvement initiatives.


Main Responsibilities

  • Incident Management
  • Release and Change Management
  • Audits
  • Continuous Improvement
  • DR
  • Problem Management
  • Obsolescence
  • Inventory
  • FinOps

Qualifications & Experience

  • Bachelor’s Degree in Computer Science or Computer Engineering.
  • More than 5 years of experience in IT Operations or Software Engineering.
  • Strong critical thinker with problem solving aptitude.
  • Good written and oral communication skills.
  • ITIL certification.
  • Excel / Power BI.
  • Hands-on experience on any coding language (Plus).
  • Experience in Banking industry (Plus).
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