Community Care Associate (Daycare)*

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

RESPONSIBILITIES

As a Community Care Associate, you contribute directly to our seniors' everyday happiness and quality of life. You are an integral part of a motivated care team that ensures our seniors leave our centres happy and look forward to returning everyday. You do this through our person-centred care model that encourages our seniors' independence and stimulates their cognitive and physical functions, whilst also looking after their care needs. You will continue to grow in your role with support and training from our dedicated team of professionals.

You will assist in the day-to-day operations of the centre by carrying out the following duties:

Clinical Skills

• Assist in serving & witness pre-packed medication / apply to prescribe a topical medication
• Assist in client health monitoring & assessment
• Assist in the implementation of an Initiate Care Plan (ICP)
• Monitor & provide feedback on ICP activities
• Provide Dysphagia care & Eatsafe protocol
• Support client on distressed

Functional Skills

• Assist in Modified Barthel Index (MBI) assessment
• Plan & conduct activities
• Conduct structured and interactive activities
• Perform Basic Activities of Daily Living (ADL)
• Assist with Passive Range of motion exercises (PROM)
• Assist with and implement individual therapy

Operational Skills

• Perform escort duties & build rapport with residents and their family members
• Response to service challenges
• Manage workplace challenges with resilience (relationship & emotional support)

• Nitec / Diploma / Certificate in Healthcare or equivalent course
• Some experience in social service or the healthcare industry would be an advantage
• Facilitation skills and healthcare knowledge would be an advantage

• Ability to listen and express clearly in English
• Proficient in Google Suite Applications, Whatsapp, Youtube, Zoom
• Able to work independently and meet deadlines
• Having a caring, empathetic and patient personality to form positive relationships with seniors and caregivers
• Excellent service mindset to serve the senior community
• Pleasant, proactive and highly accountable for the work assigned

• Assist with centre open houses and other company events
• Any additional duties assigned by your supervisor to support the centre

• Employee will require to work on 5 work week (Operating Hours are from 7 am to 7 pm)
• Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm and 9.30 am to 7 pm (42.5 working hours per week)