Responsibilities:
- Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
- Participate in global governance and change management supporting several IT divisions
- Support Digital projects, roll-outs including localizations and support.
- Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
- Finalize Patching Strategy & ensure the change mgt plan
- Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
- Change management: set up, realize and animate training plans, provide assistance to users
- Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
- Team management skill and experience is requested for Tech Lead
Responsibilities:
- Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
- Participate in global governance and change management supporting several IT divisions
- Support Digital projects, roll-outs including localizations and support.
- Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
- Finalize Patching Strategy & ensure the change mgt plan
- Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
- Change management: set up, realize and animate training plans, provide assistance to users
- Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
- Team management skill and experience is requested for Tech Lead
