ROLES AND RESPONSIBILITIES:
- Drive sales and provide excellent customer service
- Manage customer accounts
- Build and maintain good customer relationships through regular and effective communications
- Handle customers’ enquires and propose solutions that meet their requirements
- Work with various departments to respond to customers’ technical queries
- Review customer’s quotation requirements against company’s resources and capabilities
- Follow-up with customers on quotations submitted to secure orders
- Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
- Plan and execute sales strategies
- Conduct presentations and customer visits
- Prepare daily/weekly/monthly Sales statistics and reports
- Other duties as assigned
REQUIREMENTS:
- Degree/Diploma in Mechanical Engineering or related discipline
- Hard Skills:
· Understands BOM and Drawings
· Proficient with MS Office suite (Excel, PowerPoint, Word)
· Prior experience with ERP systems preferred
- Soft Skills:
· Excellent presentation skill
· Strong relationship management and interpersonal skills
· Meticulous with attention to details.
· Motivated, goal oriented and able to work independently within a team environment.
· High level of initiative – can-do spirit, collaboration, continuous improvement
· High adaptability to dynamic environment