Job Descriptions
. Perform market research and generate interest in our applications
· Provide phone, e-mail, remote (80%) and onsite (20%) support
· Assist in testing software before release to customers
· Ability to deliver online training to customers
· Involve in business analysis for new feature development
· Create user guides for product features
· End to end service delivery from pre-sales demo, implementation and testing.
· Participate in installation, upgrade of software and assist in documentation of software products
Job Requirements
· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.
· Working experience in business application support
· Experience in vendor environment
· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support
· Preferably have experience working in long term care or charity sector
· Team player with good analytical skills
· Looking for someone with support and project implementation for off the shelf ERP or accounting products
