Responsibilities
• Responsible for Network related incident and change management
• Responsible for the commission, de-commissioning and tech refresh of network devices
• Facilitate in problem solving and collaboration
• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements
• Provide firmware updates for network devices
• Ensure network infrastructure complies with security policies
• Prepare and maintain assets to ensure availability and update of capacity reports
• Update process and procedural documents
• Any other ad-hoc duties as required or assigned
Requirements
• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent
• At least 5 years of experience in administration and implementation
• Good knowledge of the following, but not limited to:
1. Firewall technologies(high availability, virtual firewall concept)
2. IP load balancer
3. Distribution and core switches
4. Router configuration(high availability)
5. LAN and WAN administration
• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective
• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems
• Proficient in troubleshooting skills
Licence No: 12C6060
