Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Leads repairs, corrective maintenance, and complex installations. Guides others in resolving incidents, and recommends new procedures to resolve faults.
Responsibilities
Facility / Infrastructure Maintenance
Performs specialized preventative and corrective maintenance on-site
Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and recommends sound solutions
Operates and maintains plumbing, fire suppression, and life-safety systems
Implements energy efficiency measures
Assists on coordinating critical infrastructures
Vendor Support
Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements
Assists with the creation and submission of scripts for maintenance
Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)
In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date
Site Administration & Incident Support
Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts
Identifies Single Points of Failure (SPOFs) and recommends solutions
Responds to all on-site incidents, including failures, significant problems and delays
Performs Root Cause Analysis (RCA) resolves issues
Supports the on-site staff during incidents
Demonstrates and supports processes and procedures are followed and adhered to
Work Orders & Additional Projects
Completes skilled work requests and circuit installations
Performs sophisticated troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
Makes moderate changes to mechanical, electrical and specialized systems, as directed
Carries out more complex infrastructure projects
Supports life cycle maintenance/end of life infrastructure projects and critical replacements
May recommend infrastructure projects
Collaboration
Collaborates with others to resolve difficult facility incidents
Effectively collaborates within the department; may mentor team members on skilled maintenance activities
Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory
Acts as a mentor to others in resolving incidents
Qualifications
5+ years experience
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
