Operations Executive in Ju Eng Home, you will play a crucial role in ensuring the smooth and efficient functioning of the facility. This position involves overseeing various operational aspects to guarantee high-quality patient care, regulatory compliance, and a positive working environment for staff. The Operations Executive reports to the Operations Manager and collaborates with different departments to achieve organisational goals.
KEY RESPONSIBILITIES
1. Regulatory Compliance:
• Stay informed about and ensure adherence to local regulations related to nursing home operations.
• Collaborate with regulatory bodies for inspections and audits, implementing corrective actions as needed.
2. Facility Management:
• Oversee the day-to-day operations of the nursing home, ensuring a safe, clean, and comfortable environment for residents, staff, and visitors.
• Coordinate with maintenance and housekeeping teams to address facility needs promptly.
3. Staff Management:
• Foster a positive working culture by promoting teamwork, communication, and professional development.
4. Quality Assurance:
• Implement and monitor quality assurance programs to ensure the delivery of high-quality patient care services.
• Collaborate with healthcare professionals to identify and address areas for improvement.
5. Emergency Preparedness:
• Develop and maintain emergency preparedness plans to address potential crises or disasters.
• Conduct regular drills to ensure staff readiness in emergency situations.
6. Vendor and Supplier Management:
• Manage relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.
• Negotiate contracts and agreements to optimize operational efficiency.
7. Communication:
• Facilitate effective communication between different departments and levels of staff.
• Act as a liaison between the nursing home and external stakeholders, including families, regulatory agencies, and community organizations.
Required KSA
Qualifications
- Diploma or degree in healthcare administration, facility management, M&E Engineering, or a related field.
Experience
- Proven experience in healthcare or nursing home operations.
Skills
- Knowledge of regulatory requirements and healthcare policies.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and relevant software applications.
