Reporting to the Site Security Manager and is responsible for client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance, and training.
Job Responsibilities:
- Serve as the primary point of contact for data center Management and security personnel when the Site Security Manager is unavailable.
- Train and certify all new security personnel and maintains required training documentation. Coordinates with the Training Manager and with the local supporting Securitas Branches as needed.
- Ensure all Responders and Control Room Supervisors adhere to policies and Standard Operating Procedures.
- Act as Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff.
- Maintain and troubleshoots on-site security technology.
- Support other critical infrastructure sites.
- Recommend corrective actions for security staff to the Site Security Manager.
- Assist with the delivery of counseling and corrective action as directed by the Site Security Manager.
- Assist with scheduling, site equipment inspections, and audit compliance.
- Conduct recurring audits and prepares and submit critical and confidential information directly to the client management team.
- Maintain required security documentation, ensuring accuracy in accordance with established policies and procedures.
- Any other ad-hoc task assigned.
Job Requirements:
- Diploma in Business Administration or any discipline
- Knowledge of 24x7 security operations and procedures.
- Knowledge of supervisory practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Ability to arrive at logical conclusions with input derived from multiple sources.
- Ability to determine courses of action based on detailed written instructions.
- Ability to provide positive direction and motivate performance.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain scheduled assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are mandatory.
- Strong Oral and written communications skills. Must be able to read, write, and understand English.
- Strong customer service and service delivery orientation.
- Ability to interact effectively at various social levels and across diverse cultures.
- Ability to be an effective leader and member of project teams.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
If you are keen to be part of our team and possess the above prerequisites, kindly submit your detailed resume stating your current and expected salary.
To know more about us, please visit us at: www.securitas-singapore.com.
We regret that only shortlisted candidates will be notified.
