Quality Service Officer
3 months to 1 year
$12-13/hr
Clarke Quay
Mondays to Fridays, 8.30am to 6pm.
Job Responsibilities
• Attend to feedback and enquiries from members of public received from channels such as emails, online feedback system, and calls
• Provide interim replies to cases received
• Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public
• Monitor progress of cases to ensure they are closed within required service standards
• Assist in collating data and providing analysis on cases received
Job Requirements
• Good writing and communication skills
• Proficient computer skills (MS Word, Excel, PowerPoint)
• Customer service experience will be added advantage
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• Reg No: R23117785 (Lok Ding Hann)
